1. General Information
This policy covers how we handle your data when you visit our website or use our drone services.
This Privacy Policy describes how DRONES FOR GOOD SL, registered address at C/ Santa Clotilde nº 6 bajos 08012 Barcelona, España ("DroneOfficial", "we" or "us"), collects, uses and processes personal data.
This Privacy Policy applies when you visit, create an account or communicate via our website droneofficial.net (the "Website"), use our drone services platform (the "Services"), or communicate with us by any other means.
All definitions shall be interpreted in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Spanish Organic Law 3/2018 on Personal Data Protection and Digital Rights Guarantee ("LOPDGDD"), and Law 34/2002 on Information Society Services and Electronic Commerce ("LSSI").
2. Data Controller
Entity: Drones For Good SL
CIF: B27625581
Address: C/ Santa Clotilde nº 6 bajos 08012 Barcelona, España
Email: hello@droneofficial.net
Website: droneofficial.net
3. Data We Collect
We collect what you give us directly (name, email, payment details) and some technical data automatically (IP address, browser info).
We may process the following categories of personal data:
- (a) Contact information: name, email address, telephone number, company name and position.
- (b) Account information: username, password (encrypted), account preferences and settings.
- (c) Payment information: billing address, payment method details (processed by third-party payment providers).
- (d) Service usage data: information about your use of the Services, project details, drone mission specifications and deliverables.
- (e) Technical data: IP address, browser type, device identifiers, operating system, referring URLs, language preferences, and access timestamps.
- (f) Location data: approximate location derived from IP address or provided voluntarily for service delivery purposes.
4. Purposes of Processing
4.1. Service Delivery
- (a) To create and manage your account and enable access to the Services.
- (b) To match client requests with qualified drone pilots and coordinate service delivery.
- (c) To process payments, issue invoices and fulfil contractual obligations.
- (d) To communicate with you regarding your projects, orders and service updates.
4.2. Improvement and Analysis
- (a) To improve, develop and personalise the Services and user experience.
- (b) To analyse usage patterns and ensure the technical functioning of the Website and Services.
- (c) To prevent fraud, enforce our terms and protect the rights and safety of all parties.
4.3. Marketing Communications
With your express consent, we may send you newsletters, promotional offers and information about our services and the drone industry. You may withdraw consent at any time by clicking the unsubscribe link in any communication or contacting us at hello@droneofficial.net.
5. Legal Basis for Processing
- (a) Contract performance: Processing necessary to fulfil our contractual obligations to you (Sections 4.1).
- (b) Legitimate interest: Processing necessary for our legitimate interests, including improving the Services, ensuring IT security, fraud prevention and informing you about relevant service updates (Section 4.2).
- (c) Consent: Processing based on your express consent, such as marketing communications (Section 4.3). You may withdraw consent at any time without affecting the lawfulness of prior processing.
- (d) Legal obligation: Processing necessary to comply with applicable laws, including Spanish tax and accounting regulations.
6. Disclosure of Personal Data
We share your data only with providers who help us run the service. We never sell your data.
We may share your personal data with the following categories of recipients:
- (a) Service providers: hosting providers, payment processors, analytics services, and communication tools that assist us in operating the Services.
- (b) Drone pilots: limited project-related information necessary to coordinate and deliver drone services requested by clients.
- (c) Legal and regulatory bodies: when required by applicable law, regulation, legal process or governmental request.
7. International Data Transfers
Our Website is hosted within the European Economic Area. Some of our service providers (such as Google Analytics) may process data outside the EEA. In such cases, we ensure that appropriate safeguards are in place in accordance with Articles 46 and 49 of the GDPR, including Standard Contractual Clauses or adequacy decisions by the European Commission.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Account data: For the duration of your active account, plus any period required by law.
- Project data: For the duration of the project and the applicable statutory retention period thereafter.
- Tax and billing data: As required by Spanish tax legislation (minimum 6 years under the Spanish Commercial Code).
- Marketing data: Until you withdraw your consent or unsubscribe.
- Cookie data: See our Cookie Policy for specific retention periods.
9. Children
Our Services are not directed to persons under 14 years of age (in accordance with the LOPDGDD). We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us at hello@droneofficial.net and we will take steps to delete such information.
10. Your Rights
Under GDPR, you have strong rights over your data. Email us and we'll respond within one month.
Under the GDPR and LOPDGDD, you have the following rights:
Obtain confirmation of whether your data is being processed and receive a copy.
Request correction of inaccurate or incomplete data.
Request deletion of your data when it is no longer necessary for its original purpose.
Request limitation of processing under certain circumstances.
Receive your data in a structured, commonly used and machine-readable format.
Object to processing based on legitimate interest or for direct marketing purposes.
Withdraw consent at any time without affecting the lawfulness of prior processing.
Not be subject to decisions based solely on automated processing, including profiling.
To exercise any of these rights, please contact us at hello@droneofficial.net, including your full name and a copy of your identification document. We will respond within one month of receipt. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
11. Security Measures
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These include SSL encryption, access controls, firewalls and regular security assessments. Our website uses an SSL certificate to ensure encrypted communication between your browser and our servers.
12. Links to Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If changes are material, we will provide prominent notice and, where required by law, seek your consent.
14. Contact
For any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
Drones For Good SL
CIF: B27625581
C/ Santa Clotilde nº 6 bajos, 08012 Barcelona, España
Email: hello@droneofficial.net
Website: droneofficial.net